Digital Success powered by Intelligent Automation

RPA in the Contact Center

Lateetud Inc

In our first episode, we are in conversation with Satish Shenoy,  VP of Technology Alliances at Blue Prism which is a technology leader in Robotic Process Automation. Satish and Pawan Jadhav, CEO, Lateetud Inc talk about the importance of Customer Experience Management(CXM) and how Artificial Intelligence(AI) powered by Robotic Process Automation(RPA) can be designed to simulate live agents in a contact center and elevate your customer experience.